Got to work and the call center's phones went down -- not just a brief little outage, but a statewide problem at the phone company. Three hours later, we're still down and I am the one who has to explain to our customers why their call center isn't working.
Excuse me while I try to avoid a nervous breakdown.
(I love my job. I love my job. I love my job. I love my job. I love my job.)
